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"I received a phone call from a previous consultant stating the nursing facility where I was employed previously had received multiple J-Tags.  She wanted to know if  I would be interested in returning as the D. O. N.?  Well I did go in for the interview and at that time was when I met Brenda Sheppard. 

We spoke and she was very honest about what was going on in the building.  The building was in their survey window and they were in no means ready,  I had to build a team.  

Needless to say, I did accept the job offer and from that day to the day of survey, my staff, along with Brenda, worked tirelessly at providing education and tools for the building to succeed.  Brenda taught us a whole new way of thinking and reacting to situations. I thought I knew everything and slowly found out that there were somethings that I needed to brush up on.  

She was always available and always pushed the staff to think outside the box.  She was available to provide inclusive training that focused on topics that would keep you in compliance.

Brenda left us with a sense of knowing we would be able to use the way she encouraged us to think and react to things to obtain the goal.  A deficiency free survey.  Upon leaving us, we had a luncheon in Brenda's honor and had t-shirts made that would remind us of Brenda's teachings. 

The shirts' statement was WWBD (What Would Brenda Do)?  This became a constant reminder of her teachings and guidance through the process of preparation for surveys. 

She was truly an inspiration, mentor and friend."

Harry Manigault, R.N, Regional Nurse Consultant

 

 

 

 

 

 

 

Let's Transform Together.

We’re your strategic partners in care. Our services empower long-term care facilities to chart a course toward stability, efficiency, and excellence.

We help you build roadmaps for growth, streamline services, and most importantly, enhance resident care. Aligned with your unique challenges and goals, we’re here to transform the way you deliver care.

Together, let’s shape a future where every resident receives the care they deserve. 

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01. Corporate & Facility Consultation

Facility and Corporate Consulting is the ultimate solution for those who desire to overhaul how they deliver care. Our services are designed for long-term care facilities, organizations, and executives who are ready to take charge and lead the way forward. 

 

We work with skilled nursing facilities that understand the importance of accountability and embrace their role as leaders. 

 

We don't shy away from failed policies and processes; rather, we seize the opportunity to implement them and create a culture of success. We don't ignore failed policies and processes but implement them to bring about positive change.

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02. Regulatory Compliance Training (Survey Preparedness & Post-survey Consulting)

Core Systems Clinical Consulting LLC offers fast and reliable Survey Turnaround services with a personalized, detail-oriented approach to achieve outstanding results.

  • Survey Compliance Assistance: Recover from problematic CMS surveys with quality systems audits, mock surveys, and expert training and consultations.

  • Directed Plans of Correction (DPOC): Conduct comprehensive policy reviews, root cause analysis, and self-assessments. Ensure DPOC requirements are understood and fulfilled to meet residents' needs.

  • Directed In-Service Training: Develop effective Directed In-Service Training (DIT) plans, perform competency checks, and ensure proper documentation to meet training directives.

  • Custom Assessments and Clinical Evaluations: Address unique operational, financial, and clinical challenges with tailored pre-survey and mock survey assessments, staff training gap evaluations, and pre-survey corrections. Support includes written plans of correction and staff training to ensure compliance.

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03. Clinical Consulting Services: Systems and Processes

  • Infection Control Training: Empower your staff and leaders with comprehensive training programs on infection prevention and control, covering key areas like policies, data analysis, antibiotic stewardship, outbreak management, and employee safety.

  • QAPI Review and Training: Optimize your Quality Assessment and Performance Improvement (QAPI) program with tailored plans, training resources, and tools to identify improvement areas and achieve measurable results.

  • Nutrition and Dining Services: Provide your dietary team with expertise in clinical nutrition, weight management, and risk management to promote optimal patient health and well-being.

  • High-Risk Resident Record Reviews: Conduct thorough onsite or remote reviews of medical records to identify documentation gaps, prevent incidents, and prioritize resident safety and well-being.

  • Behavioral Health Training: Enhance the quality of behavioral health and dementia care programs with trauma-informed care guidance and strategies to meet Phase 3 Participation Requirements.

  • Customized Solutions: Address the unique operational, clinical, and financial needs of your organization with personalized consulting services to improve processes and outcomes.

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Director of Nursing Services/Clinical Leaders Training

At Core Systems Clinical, we bring extensive leadership experience in long-term care facilities and understand the complexities of these vital roles. A well-trained Director of Nursing (DON) is essential to driving organizational success, delivering exceptional care, and enhancing resident satisfaction.

Our 6-week training program for Directors of Nursing equips leaders with the skills needed to excel, including:

  • Leadership and operations management

  • Clinical systems and process optimization

  • Emotional intelligence for navigating challenging situations

  • Staff onboarding, retention, and education

  • Competency assessments and scheduling strategies

  • Organizational budgeting

To further support growth, we offer a 6-month mentorship program as an optional add-on. This program is designed for new or aspiring clinical leaders, providing tools and guidance to refine their leadership skills and achieve professional development goals.

Empower your nursing leaders with the expertise they need to elevate care standards and foster organizational excellence. Let’s transform leadership together!

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WHY WORK WITH ME?

Tell people why they should work with you


Describe how the combination of your various services can have the greatest impact. Chakras spirit guides healing Pink Himalayan Salt herbalist. Harmonic spiritual healing love herbalist Essential Oils chakra clearing Chinese medicine lavender Light Worker Sacred Geometry Flower of Life stones crystals. Empath dance enlighten reincarnation Light Worker compassion.

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TESTIMONIALS.

Let Others Inspire You.

"My name is Tonja Jackson. I have been a Registered Nurse for 20 years and worked in Long Term Care for 18 years, serving 15 years as a Director of Nursing (DON) and 1 year as a Regional Director of Clinical Operations (RDCO).

I have had the great fortune of working with Mrs. Brenda Shepperd in my role as the Regional Director of Clinical Operations (RDCO). From the beginning, of starting my new role as (RDCO) we had Department of Health in our facilities on a regular basis. 

Mrs. Brenda Shepperd, I will begin by saying is truly the most understanding and dynamic healthcare leader that I have worked with within my professional nursing career. Mrs. Shepperd has an excellent understanding of Skilled Nursing Facilities (SNF) regulations and systems theory. She worked with my facilities and I on regulations and applications.

Through her understanding, we were able to move one facility off of the Special Facility Focus Program and prevent another facility from being placed on Special Focus in less than 6 months. 

Brenda couples incredible experience and knowledge in Senior Living including (SNF) and Assisted Living with a passion for caring for patients and staff. She has a tremendous ability to identify root causes for the breakdown in systems and is very capable of developing and implementing plans to help improve the quality of care and regulatory compliance of senior living facilities.

She created clear goals for every department. Brenda assisted with developing strong interdisciplinary teams and helped move the organization forward, in a most rapid fashion.

With the assistance, of Brenda’s guidance and collaboration, our facilities were able to improve clinical processes, outcomes and pass many surveys including the immediate removal of an Immediate Jeopardy citing in a facility.

Brenda’s dedication and patience with us ultimately assisted the facilities with becoming regulatory-compliant.

Mrs. Brenda created the blueprint and transitioned our facilities from paper to electronic medical administration health records. This positively impacted several facilities in the multi-site region to include both Skilled and Assisted Living Facilities in many ways to include: decrease in penalties being paid, increased staff retention from staff training by increased support success through process and workflow, and higher reimbursement related to nursing documentation training. 

Mrs. Shepperd means business when it comes to taking care of residents, staff, and facilities. She is friendly and approachable. She has a unique ability to teach and someone others want to listen to and follow. I could go on and on about Brenda.

I highly recommend Core Systems Clinical Consulting for all your clinical training and consulting needs."

Tonja Jackson, BSN, RN Regional Director of Clinical Operations
 

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