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"I received a phone call from a previous consultant stating the nursing facility where I was employed previously had received multiple J-Tags. She wanted to know if I would be interested in returning as the D. O. N.? Well I did go in for the interview and at that time was when I met Brenda Sheppard.
We spoke and she was very honest about what was going on in the building. The building was in their survey window and they were in no means ready, I had to build a team.
Needless to say, I did accept the job offer and from that day to the day of survey, my staff, along with Brenda, worked tirelessly at providing education and tools for the building to succeed. Brenda taught us a whole new way of thinking and reacting to situations. I thought I knew everything and slowly found out that there were somethings that I needed to brush up on.
She was always available and always pushed the staff to think outside the box. She was available to provide inclusive training that focused on topics that would keep you in compliance.
Brenda left us with a sense of knowing we would be able to use the way she encouraged us to think and react to things to obtain the goal. A deficiency free survey. Upon leaving us, we had a luncheon in Brenda's honor and had t-shirts made that would remind us of Brenda's teachings.
The shirts' statement was WWBD (What Would Brenda Do)? This became a constant reminder of her teachings and guidance through the process of preparation for surveys.
She was truly an inspiration, mentor and friend."
Harry Manigault, R.N, Regional Nurse Consultant
Let's Transform Together.
We’re your strategic partners in care. Our services empower long-term care facilities to chart a course toward stability, efficiency, and excellence.
We help you build roadmaps for growth, streamline services, and most importantly, enhance resident care. Aligned with your unique challenges and goals, we’re here to transform the way you deliver care.
Together, let’s shape a future where every resident receives the care they deserve.
View Services Packages
Clinical Management Course
Discover Why Clinical Systems and Processes Is Essential To Nurse Leaders In A Geriatric Facility.
Corporate and Facility Consultation
Discover Why Clinical Systems and Processes Is Essential To Nurse Leaders In A Geriatric Facility.
6-Week Clinical Management Consulting Program
Become experts in clinical systems and management to have significant resident outcomes and impactful business growth in your long-term care facility.
6-Week Clinical Management Consulting Program 1
Become experts in clinical systems and management to have significant resident outcomes and impactful business growth in your long-term care facility.
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TESTIMONIALS.
Let Others Inspire You.
"My name is Tonja Jackson. I have been a Registered Nurse for 20 years and worked in Long Term Care for 18 years, serving 15 years as a Director of Nursing (DON) and 1 year as a Regional Director of Clinical Operations (RDCO).
I have had the great fortune of working with Mrs. Brenda Shepperd in my role as the Regional Director of Clinical Operations (RDCO). From the beginning, of starting my new role as (RDCO) we had Department of Health in our facilities on a regular basis.
Mrs. Brenda Shepperd, I will begin by saying is truly the most understanding and dynamic healthcare leader that I have worked with within my professional nursing career. Mrs. Shepperd has an excellent understanding of Skilled Nursing Facilities (SNF) regulations and systems theory. She worked with my facilities and I on regulations and applications.
Through her understanding, we were able to move one facility off of the Special Facility Focus Program and prevent another facility from being placed on Special Focus in less than 6 months.
Brenda couples incredible experience and knowledge in Senior Living including (SNF) and Assisted Living with a passion for caring for patients and staff. She has a tremendous ability to identify root causes for the breakdown in systems and is very capable of developing and implementing plans to help improve the quality of care and regulatory compliance of senior living facilities.
She created clear goals for every department. Brenda assisted with developing strong interdisciplinary teams and helped move the organization forward, in a most rapid fashion.
With the assistance, of Brenda’s guidance and collaboration, our facilities were able to improve clinical processes, outcomes and pass many surveys including the immediate removal of an Immediate Jeopardy citing in a facility.
Brenda’s dedication and patience with us ultimately assisted the facilities with becoming regulatory-compliant.
Mrs. Brenda created the blueprint and transitioned our facilities from paper to electronic medical administration health records. This positively impacted several facilities in the multi-site region to include both Skilled and Assisted Living Facilities in many ways to include: decrease in penalties being paid, increased staff retention from staff training by increased support success through process and workflow, and higher reimbursement related to nursing documentation training.
Mrs. Shepperd means business when it comes to taking care of residents, staff, and facilities. She is friendly and approachable. She has a unique ability to teach and someone others want to listen to and follow. I could go on and on about Brenda.
I highly recommend Core Systems Clinical Consulting for all your clinical training and consulting needs."
Tonja Jackson, BSN, RN Regional Director of Clinical Operations
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